Gaming is for fun — not for financial gain. At 99an, we believe every player should enjoy themselves within their limits. Our responsible gaming guidelines and tools are here to help you do exactly that.
Responsible gaming means participating in gaming consciously, with a clear understanding of your own capacity and limits. At 99an, we believe betting and online gaming are only enjoyable when used purely as entertainment — not as a source of income or a way to solve problems.
Online gaming is growing fast in Bangladesh. Along with that growing interest come certain risks. 99an is committed to keeping its users happy, healthy, and financially secure. That's why we've developed responsible gaming guidelines and put a range of player protection tools in place.
Remember — wins and losses are both a normal part of gaming. The problem starts when a loss leads to reckless, desperate play. 99an's responsible gaming program is there for you at exactly that moment.
The first step toward responsible gaming is building the right habits. 99an encourages every user to follow the guidelines below. These small steps will keep you happy and safe in the long run.
Gaming addiction often develops gradually and can be difficult to recognize on your own. If you notice any of the signs below, it is time to take action. 99an encourages you to seek support early.
You play far longer than you planned and find it hard to stop.
You spend beyond your set limit and chase losses with bigger bets.
You cut back on time with family or friends to prioritize gaming.
You repeatedly turn to gaming to escape stress, loneliness, or a low mood.
You hide the amount you game or spend from the people close to you.
Gaming expenses are making it difficult to cover daily costs or bills.
Ask yourself the questions below. Answering honestly will help you gauge whether your gaming habits are healthy. This self-assessment is completely private — just for you.
Have you gone over your set budget while gaming in the last 30 days?
Has gaming negatively affected your work, studies, or family responsibilities?
Have you felt the urge to bet more after a loss?
Do you feel restless, irritable, or uncomfortable when you are not gaming?
Have you been hiding your gaming from the people close to you?
Have you tried to stop gaming but been unable to?
99an provides a range of effective tools to help keep users safe. These tools give you full control over your own gaming limits.
Set your own maximum daily, weekly, or monthly deposit limit.
Set a session time limit to receive automatic alerts after a defined period of play.
Activate a cooling-off period to take a break from 24 hours up to 30 days.
Self-exclude your account for a long-term break lasting anywhere from 3 months to 5 years.
View and analyze a full report of your gaming history, spending, and time spent.
On-screen reminders will appear at set intervals to let you know how long you've been playing.
If you feel gaming is getting out of control, follow the steps below. 99an will be with you every step of the way.
Acknowledging there's a problem is the bravest thing you can do. Don't blame yourself — this is a health issue.
Instantly activate a deposit limit or Self-Exclusion on your 99an account.
Let a family member or a trusted friend know what you're going through. Their support can make a real difference.
Our Bangla-speaking support team is available 24/7 to provide the right guidance and assistance.
If needed, consult a mental health professional or counselor. Seeking help is not a sign of weakness — it's a sign of wisdom.
99an firmly believes that online gaming and betting is strictly for players aged 18 and above. We have put strong measures in place to protect minors.
When it comes to responsible gaming, we don't just make promises — we prove it through action, every step of the way.
You can set your own deposit limits, session time, and betting limits directly from your account.
For any issue, our Bangla-speaking support team is available around the clock.
A strict KYC process is in place to prevent minors from accessing the platform and to verify every account.
Activate a cooling-off period or self-exclusion at any time — no waiting, no questions asked.
You can access your complete gaming history, spending, and win/loss records at any time.
99an regularly shares responsible gaming information and awareness messages with its users.
Join 99an and enjoy a safe, transparent, and responsible gaming experience.